Returns & Exchanges

Turntable Lab offers a 30-day return policy for most items, provided they are in brand new, unopened condition with all original packaging. We strive to ensure your audio setup is perfect and offer easy processing for both returns and defective equipment exchanges.

1

Initiate Your Request

Visit our online Returns Center and enter your order number and email address to start the RMA process.

2

Package Your Gear

Carefully pack the item in its original manufacturer's box, ensuring all cables, manuals, and accessories are included before placing it in a sturdy shipping carton.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the hardware for condition and completeness, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing